Case Study
Arlington
Power
Arlington Power Equipment is the Midwest’s #1 supplier of power equipment, ice melt, and arborist and landscape supplies. The company was founded on July 7th, 1989, and is a full-service dealer of Toro, Exmark, Hustler, Echo, and many other brands.
Overview
Arlington Power Equipment is the Midwest’s #1 source for outdoor power equipment, parts, arborist supplies, and ice melt products. Based in Illinois, they operate a well-established brick-and-mortar store alongside a high-volume e-commerce platform serving both residential and commercial customers across the U.S.
Arlington Power had outgrown its previous e-commerce platform, Zoey. With thousands of SKUs, a growing customer base, and a need for better integration with back-office systems, they faced several key challenges.
They needed a trusted technology partner with deep expertise in both e-commerce and custom integrations — that’s where XBit Technology came in.
Challenge
- Migrating a large and complex product and customer database from Zoey to a more scalable platform
- Maintaining real-time inventory sync with their existing warehouse and inventory system (Infinity)
- Introducing preorder management for seasonal and out-of-stock items
- Supporting Minimum Advertised Pricing (MAP) rules for specific brands
- Integrating multiple payment processors and third-party platforms to streamline operations
- Integrating multiple payment processors and third-party platforms to streamline operations
XBit Technology approached Arlington Power’s migration project with a deep focus on business continuity, performance, and operational integration.
Solution
XBit Technology led a full-scale migration and redevelopment effort, with a focus on long-term scalability and seamless customer experience.
- Shopify Store Rebuild: Developed a fully customized Shopify store aligned with Arlington Power’s brand and optimized for mobile and desktop users.
- Data Migration: Migrated thousands of products and customer accounts from Zoey to Shopify with clean data mapping.
- Custom Integration with Infinity: Built a microservice to sync Shopify with their Infinity inventory and warehouse system for real-time stock updates and order syncing.
- Advanced E-Commerce Functionality:– Preorder management system for out-of-stock items– Custom MAP pricing logic for brand compliance– 3rd-party integrations for parts management– Support for Shopify Pay, PayPal, and Amazon Pay
In summary, XBit Technology provided a customized, end-to-end solution that modernized Arlington Power’s e-commerce operations. By combining a tailored Shopify setup with seamless integration to their warehouse system, we streamlined processes, enhanced the customer experience, and set the business up for scalable growth.
Result
XBit Technology’s collaboration with Arlington Power resulted in a smooth migration from Zoey to Shopify, with minimal downtime and no loss of essential business data. The custom-built Shopify store was crafted for growth, ease of use, and performance, leading to a noticeably better customer experience. Improvements in product discovery, filtering, and navigation helped increase mobile conversions and significantly reduced customer support inquiries.
The integration with the Infinity warehouse system was a major upgrade. It cut manual work, sped up order fulfillment, and gave real-time inventory and order updates. Automation saved about 40–50% in admin work, allowing staff to focus on sales and strategy. Adding preorder options and MAP pricing increased seasonal sales and kept manufacturer agreements in check.
Arlington Power now has a flexible, future-proof infrastructure that provides better data for decisions, higher checkout completion rates with multi-payment support, and a strong digital foundation for growth. With ongoing support from XBit, the company is ready to expand and adapt to new opportunities.
Customer Satisfaction
Improved customer experience and reduced support load. Search and navigation enhancements helped customers find parts and equipment faster, reducing the need to contact support.
Increase in Operational Efficiency
Time spent on administrative coordination dropped by an estimated 40–50%, allowing the team to focus on growth and customer service.
Migration
Seamless Migration with close to zero downtime
100%
Client Satisfaction
50%
Increase in Operational Efficiency
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